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2019-03-18 : WEEKLY LUCKY DRAW 11/03/2019-17/03/2019 Congratulations to the following Winners: 1st Prize - MOHANA1***, JIMMYAN***, SAFARI*** 2nd Prize - WAI9***, SELVE***, PITPOTE***, MICHAEL9***, XIAOWIN*** 3rd Prize - HONG***, SUPER99***, COT***, CS1***, JOEY1*** Special - BULLET***, AND***, MYX12345***, FAI***, ONGB***, NEOHBEEKH***, KALVI***, VV5***, SAIFU***, HAO9*** CONSOLATION - KETT***, KEWC***, SAM8***, UMAR***, GOH***, SHERL***, IMANG0***, JACKA***, JAZI***, JEFF7*** Kindly contact us thru LIVE CHAT as soon as possible before 24/03/2019 or your winning prize will being forfeited, thank you. | Our bank account will be changed from time to time. You can contact us at Live Chat any time to check our Latest Bank Account. We apologize for the inconvenience caused. | Dear All, if you require any assistance, please do not hesitate to contact us at your convenience. Wechat: csroll996 Whatsapp: 011-42085947, Thank you. | We would like to inform our members, if Roll996 website is not available. Please kindly use our secondary website: www.roll888.com | Good News! Members that deposit accumulated for specified amount during the Weekly Lucky Draw period will have the opportunity to win BIG PRIZES!
FAQ Why can't I access the website?

Probably the website has been blocked. Please contact our customer service online to send you a new website URL to download the game.


Why can't I log into the game client?

For security purposes, your player account will be blocked temporary if you input incorrect username or password for three times continuously. If it happens, please contact our customer service online immediately to resolve above-mentioned problem. Please check your internet connection status as well as antivirus configurations.


Why can't I load a specific game in the game lobby?

Your "Security Level" settings in antivirus program may be set too high to run the game client. If you are having problems loading some of the games, you can either turn off the "Security Level" or change the "Security Level" to lower settings. Then log into the game client again and try to access the particular games.


Why do live games video hang sometimes?

This may be due to a temporary poor connection on your internet service provider(ISP). Or it may be caused by your driver issues or devices problem. Please restart the game client and try to access the particular games again. If the problem continues, please contact our customer service online.


Why is there no available table for live games sometimes?

Sometimes it is caused by the internet connection or game update or server maintenance. If it relates to Live Blackjack, the table may be full, please try another table or add yourself to the waitlist for the next available game table.


Connection/download/login problem, how to investigate and fix it?

Kindly contact our customer service online and they will help you to solve out above-mentioned problems.


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